Forum sets aside resident’s power bill of Rs 95,543 in Amritsar

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AmritsarPosted at: Jul 3, 2017, 1:25 AM; last updated: Jul 3, 2017, 1:25 AM (IST)

 Steep increase

  • The complainant stated that in December 2015, he received a bill for Rs 412. He stated that in December 2016, the bill amount was revised toRs 95,543.

Amritsar, July 2

The District Consumer Disputes Redressal Forum has set aside a demand of Rs 95,543 from an electricity consumer, reasoning that it is unbelievable that a consumer, whose earlier consumption was very low, consumed 9,950 units in two months’ time.
Earlier Jaspal Singh, a resident of Bhitewad village, had filed a complaint against the PSPCL stating that he had an electricity connection having 1 KW load installed at his home.
The complainant stated that in December 2015, he received a bill for Rs 412. However, two months later, in February 2016, he received a bill for Rs 73,700. After the due date for the bill payment lapsed, the PSPCL increased the due amount to Rs 80,186.
The complainant stated that in December 2016, the bill amount was revised to Rs 95,543. He added that he made repeated requests to the department to correct the bill, as he had not consumed this much amount of electricity.
The PSPCL in its reply stated that in February 2015, the bill was issued for 9,950 units consumed for Rs 77,050. The reply stated that as the consumer did not make payment for the bill, the amount was added in the next electricity bills.
The PSPCL stated that in July 2016, the electricity meter installed at the complainant’s home was removed and later got checked on his request and the test report stated that the meter did not have any fault. The lab reply stated that the demand was made as per the consumption shown by the meter.
The forum observed that the PSPCL had placed on record the previous consumption data of the complainant. A perusal of the records revealed that the consumption of electricity during the past many bill cycles was very low and it reached a maximum of 692 units in August 2014. The forum stated that in February 2016, the consumption in the electricity meter of the complainant showed 9,950 units. It stated that the opposite party had not produced on record any evidence that during the disputed period, there was any such occasion at the house of the complainant for which the complainant had to use such a huge amount of electricity. The forum further stated that with a sanctioned load of 1 KW, it is difficult to believe that such hefty consumption could be made. It said that, however, the PSPCL is at liberty to charge the bill from the consumer on an average basis for the consumption of the corresponding period of the previous year.

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