Activist accuses ADC office staff of being lethargic

AmritsarPosted at: Aug 19, 2017, 1:42 AM; last updated: Aug 19, 2017, 1:42 AM (IST)Request for a work unheard until he goes to RTS panel

Amritsar, August 18

A city resident applies for getting his society registered with the Additional Registrar of Societies, Amritsar. Not getting a favourable response, he approaches the ADC office and waits for over a fortnight, but gets to know that his email hasn’t even been opened by the clerical staff. Finally, when he appeals to the Right to Service Commission for action, his work is done in no time.
This is the story of Varun Khanna, a social activist, who had applied for registration of the Amritsar Parents Welfare Association on July 3. He made several phone calls to the office of the Additional Registrar of Societies, but couldn’t get his work done. “Then I emailed on July 16 to the office of Additional Deputy Commissioner (ADC), who is the appellant authority under Right to Service Act. As I didn’t get reply till August 3, I approached the ADC office and shocked to know that the clerical staff hadn’t accessed the official email id for three months as they claimed that the clerk concerned had been transferred to the office of Deputy Commissioner (DC),” he said.
Khanna reached the DC office and met the clerk who told him that the password and other details had already been given to the ADC office staff. “Then I decided to file an appeal to the Right to Service Commission,” he said.
According to Khanna, Right to Service Commissioner JS Cheema phoned the Amritsar DC for the redressal of the complaint. “Surprisingly, while I was coming back from Chandigarh, I received an email from the Additional Registrar of Society office that the association had been registered on July 4. The certificate which was not provided for a number of days was provided in a few hours,” he added.
When contacted, ADC Ravinder Singh said, “The certificate has been issued to the applicant. We have acknowledged his complaint regarding non checking of the official email. The steno was not available in the office. The staff has been directed to check the email twice a day.”

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